Home2 Suites By Hilton New Albany Columbus

Very convenient

Breakfast choices were good. Immediate hot water in shower was great. Good sized refrigerator for restaurant leftovers.

Surgery scheduled for my aunt the next morning, a mere 2 minutes away at Mt Carmel Hospital. The front desk clerk was amazing, welcoming, helpful and very helpful. The room was pristine, roomy, bathroom fully stocked with plenty of towels, etc. The beds…oh my goodness…so comfortable. I never have as good a night’s sleep than when I stay at this Home2Suites. Free breakfast was also delicious. Plenty of complimentary coffee, juices, etc. My 6th time staying here, and it never disappoints.

Due to a surgical procedure scheduled for the following morning I had traveled through a snow storm to arrive at the hotel, checked in and proceeded to a near bye restaurant for dinner. While at dinner I received a call from the surgical group cancelling my procedure for the next day. The hotel was kind enough to allow me to cancel the room reservation so I could head back home to deal with a power outage at my residence. My thanks to the management and staff for their consideration of the situation and allowing the room rate to be reimbursed back to my credit card. Hilton is really a name you can count on.

Clean, big room with everything you would need. Front desk staff professional and friendly,